Refund & Returns Policy

Last Updated: June 2026

Thank you for choosing AstroShala – by Somnath Banga.

Please read this Refund & Returns Policy carefully before purchasing any course, consultation, webinar, software, or digital product from our platform.

1. Digital Products & Services

AstroShala primarily provides:

• online courses
• recorded video classes
• webinars
• consultations
• software/tools
• digital educational resources

Since these are digital services and non-physical products, traditional physical returns are generally not applicable.

2. Refund Eligibility

Refunds may be considered in limited situations such as:

• duplicate payments
• verified failed transactions
• technical payment issues
• accidental multiple charges

All refund requests are subject to verification.

3. Non-Refundable Situations

Refunds are generally not applicable once:

• course access has been granted
• digital content has been delivered
• consultation services have been completed
• webinar access has been provided

Refund requests may also be denied in cases involving:

• account sharing
• policy violations
• misuse of services
• unauthorized redistribution of content
• fraudulent activity

4. Failed or Pending Payments

If payment is deducted but access is not granted:

• please allow some processing time
• payment gateways may require time for confirmation

If the issue continues, contact us with:

• payment screenshot
• transaction ID
• registered email/mobile number

Verified failed transactions will be reviewed and resolved appropriately.

5. Consultation Bookings

Consultation sessions are scheduled based on availability.

In certain cases, consultations may be:

• rescheduled
• postponed
• adjusted

depending on operational or scheduling circumstances.

Refunds for completed consultations are generally not applicable.

6. Returns Policy

As AstroShala primarily offers digital products and services, physical returns are generally not applicable.

If any physical product or merchandise is introduced in the future, separate return conditions may apply and will be updated accordingly.

7. Refund Processing Time

Approved refunds, where applicable, may take several business days to reflect depending on:

• banks
• payment providers
• Razorpay processing timelines

8. Policy Updates

AstroShala reserves the right to modify or update this policy at any time without prior notice.

Continued use of the platform after updates constitutes acceptance of the revised policy.

9. Contact for Refund Assistance

For refund or payment-related concerns, please contact:

Email: contact@astroshala.in
Website: astroshala.in

Thank you for using AstroShala – by Somnath Banga.